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There is a category of production incident that engineering teams are not tracking yet — because it doesn't fit any existing postmortem template. The agent initiated an action.
When agentic workflows fail, developers often assume the problem lies in the underlying model’s reasoning abilities. In reality, the limited information provided by the retrieval interface is often the primary limiting factor.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Anthropic’s Code with Claude showed off coding’s future—whether you like it or not At Anthropic’s developer event in London this week, Code with Claude, attendees were asked if they’d shipped code….
Every major economy is staring at the same problem right now. Artificial intelligence is consuming electricity at a pace that grids were never designed to handle.
The AI industry has fully entered the "agent era," a paradigm where AI models do far more than generate text — they now actively plan, execute, and course-correct complex tasks over days rather than seconds. Thus, it's perhaps unsurprising to see Chinese e-commerce giant Alibaba's famed Qwen Team of AI researchers release a model capable of performing autonomous agentic AI work over multiple days: that model has arrived in the form of Qwen3.
The vibes were strong at Code with Claude, Anthropic’s two-day event for software developers in London that kicked off on May 19, the same day as Google’s I/O in Palo Alto. (A coincidence, not a flex, Anthropic staffers assured me.
At Google I/O, the company unveiled Managed Agents in its Gemini API — a service that promises to collapse weeks of agent deployment work into a single API call. It's also a sign that Google believes its ecosystem, including the newly launched Antigravity CLI, is ready to own the execution layer end-to-end.
Google unveiled Gemini 3.5 Flash at its annual I/O developer conference on Tuesday, a new artificial intelligence model that the company says shatters what had become a seemingly iron law of the AI industry: that the smartest models must also be the slowest and most expensive to run.
Andrej Karpathy, the influential 39-year-old Slovak-Canadian AI researcher and one of the original 11 co-founders of OpenAI, and former head of Tesla's AI division, announced on Tuesday, May 19 that he's joining rival lab Anthropic. As Karpathy posted from his account on the social network X: "Personal update: I've joined Anthropic.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Here’s why Elon Musk lost his suit against OpenAI Elon Musk has lost his lawsuit against OpenAI, which centered on whether the company breached its founding contract as a nonprofit.
Elon Musk lost his suit against OpenAI, in which he alleged CEO Sam Altman and President Greg Brockman broke their promise to keep the company a nonprofit. Join reporter and attorney Michelle Kim, who covered the trial for MIT Technology Review, in conversation with editor in chief Mat Honan to go behind the scenes of….
Amazon has introduced Alexa for Shopping, combining its Rufus shopping chatbot with Alexa+ across its app, website, and Echo Show devices. The assistant can answer product questions, compare items, track prices, and support shopping reminders.
Retrieval-augmented generation (RAG) has become the de facto standard for grounding large language models (LLMs) in private data. The standard architecture — chunking documents, embedding them into a vector database, and retrieving top-k results via cosine similarity — is effective for unstructured semantic search.
For AI systems to keep improving in knowledge work, they need either a reliable mechanism for autonomous self-improvement or human evaluators capable of catching errors and generating high-quality feedback. The industry has invested enormously in the first.
The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent. Fin Operator, announced Thursday at a live event in San Francisco, is a new AI-powered system designed specifically for the back-office teams that configure, monitor, and improve Fin, the company's customer-facing AI agent.
New VB Pulse data shows Microsoft and OpenAI leading enterprise agent orchestration, but Anthropic’s first measurable foothold points to a larger fight over who controls the infrastructure where AI agents run. For the last two years, the enterprise AI race has mostly been framed as a model war: OpenAI’s GPT series versus Anthropic’s Claude versus Google’s Gemini, with smaller and open-source alternatives also coming in from the U.
A code migration agent finishes its run, and the pipeline looks green. But several pieces were never compiled — and it took days to catch.
When generative AI first moved from research labs into real-world business applications, enterprises made a tacit bargain: “Capability now, control later.” Feed your proprietary data into third-party AI models, and you will get powerful results.
For the first time since the AI race began, more American businesses are paying for Anthropic's Claude than for OpenAI's ChatGPT. Adoption of Anthropic rose 3.
For decades, the IQ test has been one of the most familiar — and most contested — yardsticks for human intelligence. Now, a startup project called AI IQ is applying the same metaphor to artificial intelligence, assigning estimated intelligence quotients to more than 50 of the world's most powerful language models and plotting them on a standard bell curve.